Answers with your context
Add details about your products, services, delivery, or policies. The assistant uses what you provide to respond to customer questions.
falabaseAbout Falabase
Helpful answers, even when you’re busy.
Falabase helps businesses answer common customer questions on their website. You share how your business works, and your assistant uses that information to reply in a friendly, useful way.
Our goal
We want every business to be able to offer clear, dependable support without needing someone online every moment. Falabase is designed to make that practical for small teams: set it up once, keep the information in your hands, and let the assistant help with everyday questions.
A chat that feels like yours
Choose a name and appearance for the assistant so it fits naturally with your website and business.
You stay in control
Review the setup, preview the chat, and update the information whenever your business changes.
From setup to your website in three steps
Share the basics
Tell Falabase about your business and the questions customers often ask.
Make it yours
Give your assistant a name and adjust the chat style to suit your site.
Add it to your site
Copy the install snippet into your website and let visitors start a conversation.
Make room for better conversations.
Start with a free plan and see how Falabase fits your customer support.
Start free